Training Course

Attitude decides everything of a person. Attitude in workplace determines the ability and performance of an employee. Initiative decides career height of a person. Initiative in workplace determine the future of an employee in the company.

Learning Outcome:

By the end of the session, all participants will be able to understand the importance of positive attitude and initiative skill in workplace, thus implement it in workplace to achieve the higher career goal.

Content:

• Introduction
• Iceberg Theory
• Stop Negative Attitude Assumptions
• Respond to Failure
• Positive Attitude in Workplace
• Benefit of Positive Attitude
• Developing Positive Attitude
• Taking Initiative in Workplace
• Successive Recipe
• Successive Attitude

Duration:

2 Days

Who Should Attend:

All level of personnel.

Facilitator:

Wayne, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build up, sales and marketing and after sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to the next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin candidate
• PSMB Certified TTT Trainer
• BEM Graduate Engineer
• MIM Ordinary Member

Methodology:

• Mini lecture
• Presentations
• Discussions
• Exercises
• Games
• Questionnaires
• Debriefing

Initiative & attitude at workplace

Productivity improvement for “Peak Performance Supervisory Leadership”. It takes personal confidence to become a successful supervisor. The building that confidence requires learning supervisory skills.

Learning Outcome:

By the end of the session, all participants will be able to:-

• Understand the differences between “Leader” and “Supervisor”.
• Identify functions and roles of a “Leader Supervisor”, what the management expects, and how the efforts of supervisors are being measured.
• Motivates subordinates to improve productivity and achieve a high quality of work.
• Develop effective communication skills so as to be able to direct and instruct subordinates effectively.
• Identify presence conflicts in the operations, to handle, manage, and resolve conflict effectively as a team player.
• Identify, analyze, and anticipate problems before it arises and demonstrates decision-making skills effectively.

Contents:

• Supervisory Skills Vs Leadership Skills
• Supervisory Skills in Productivity Improvement
• Productivity Improvements Models
• Productive Supervisor
• The Art of Delegation & Conflict Resolution
• Building A Winning Team
• Supervisory & Leadership Skills Activities

Duration:

2 Days

Who Should Attend:

Executive level and above.

Facilitator:

Master trainer Stan Lee has over 26 years of industrial, educational and international marketing exposure and experience in various top management positions from established multinational corporations. In his capacities, he has been planning, formulating, leading and implementing marketing initiatives at the strategic level, championing customer care in the hospitality and service sectors and best practice frameworks in manufacturing from a simple 5S’, Six Sigma to TQM specifically for the SMEs’. He has been appointed as a certified professional trainer for the executives’ development programs under the PSMB approved programmes. His area of training also includes Customer Service, Strategic Marketing, and Quality Management. He has also lectured at the established institutes, local colleges and universities for their degrees and postgraduate programs. His research interests are in the Strategic Management and Management of Change fascinates and pushes him to seek key performance tools to assist organizations to perform better and achieve bottom-line results. Stan Lee holds an MBA from the University of Portsmouth, U.K., the Engineering Council, U.K in Materials and Mechanical Engineering, Diploma in Manufacturing in JIT from JAMA (Japan). He is also a Charted Marketer from CIM (UK) and a Cert. IV of the NSW Vocational & Training Accreditations Board (Australia). He has extensive exposure as a practitioner and training particularly in the Asia Pacific Regions continuously adds value by keeping abreast with the latest techniques to the programs being conducted. The ability to translate complex frameworks into simple actionable steps that deliver practical result and a knack of making the session enjoyable and fun at the same time ensures impactful learning (shifting mindset) that makes Stan Lee a sought-after trainer.

Methodology:

• Mini-lecture
• Presentations
• Discussions
• Case Study
• Exercises/ Games
• Questionnaires
• Video

Supervisory & leadership skill

DT is a tool to solve immediate business problems. Business problem – Maximized Profit & Reduced Cost

Learning Outcome:

By the end of the session, all participants will be able to budget, predict and market faster, better and cheaper.

Contents:

• Immediacy – Apply immediately
• Google Power search
• Google Apps – Sheets, Docs, Slides, Drives, Calendar
• Google Maps, YouTube, Sites, My Biz, 360, Keep
• QR Code, Contacts, Whatsapp group, Form
• Marginal Cost, Sharing Economy, Exponential Organization

Duration:

2 Days

Who Should Attend:

• SMEs (Maximized profit and reduced cost)
• Professionals (Continuous customers engagement)
• Scholars (Digital Skill – real life industrial ready)

Facilitator:

Erik Chang is an Associate Financial Planner Malaysia (AFPM), which is certified by the   Financial Planning Association of Malaysia (FPAM). He started his career in Sales & Management with Behn, Meyer & Company and subsequently ventured into the Travel Industry. He participated in Strategic Planning for the Travel Industry organized by the Malaysian Association of Tours & Travel Agent (MATTA) in conjunction with the School of Travel Industry Management, University of Hawaii. In 2015, he discovered that if you are not in real time, you are treading in dangerous waters. He powered through into the FAST information industry, combining speed, connectivity and intangibility because in this information era, it’s not the BIG that swallow the SMALL …..but the FAST that catches the SLOW. He successfully completed StartUp Weekend, Educator Edition powered by Google Entrepreneur on 21-23 April 2017 and subsequently attended Google Cloud OnBoard on July 11, 2017 powered by Google Cloud. The Internet changes our lifestyle from traditional Business to o2o Business to Industrial 4.0, from Blackboard to Whiteboard to Digital Classroom. The demand forces the creation of Social Network, Social Media, Cloud Computing, Mobile Apps, Mobile Money. It is my passion in 2017 to build contents for SMEs, Professionals, Micro-Entrepreneurs, to maximize profit and reduce cost. It’s about Go o2o, Go Paperless, Go Serverless.

Methodology:

• Mini-lecture
• Presentations
• Discussions
• Case Study
• Exercises
• Questionnaires
• Video

Attitude decides everything of a person. Attitude in workplace determines the ability and performance of an employee. It decides career success of a person. Career Success at workplace determine the future of an employee in the company.

Learning Outcome:

By the end of the session, all participants will be able to understand and practice:

Contents:

• Taking initiative in workplace
• Good customer servicing
• Keeping customers all the times
• Upselling services to generate more revenues
• Increase sales
• Introduction and Objectives
• Taking Initiative
• The Total Service Concept
• Good Customer Service
• The Customer Report Card
• Moment of Truth Re-visited
• Keeping Customer in Good & Bad Times
• Winner & Losers: Up Your Service, Up Your Selling
• Up-selling Skill
• Closing

Duration: 
2 Days

Who Should Attend:

All level of personnel.

Facilitator:

Wayne Lee, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build-up, sales and marketing and after-sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin candidate
• PSMB Certified TTT Trainer
• ICF Certified Professional Coach
• BEM Graduate Engineer
• MIM Ordinary Member
• MHIRM Ordinary Member

Methodology:

• Mini lecture
• Exercises
• Debriefing
• Presentations
• Games
• Discussions
• Questionnaires

Problems are inevitable in workplace settings. If we fail to deal with them correctly, it may lead to a negative work environment. We need complex problem solving and decision making skill to provide a solution to these complex issues and choose the best alternatives. It is about to bridge the gap between complex issues and organization goal, simplify the complexity, and use decision-making techniques to select the best solution.

Learning Outcome:

By the end of the session, all participants will be able to simplify the complexity of problem statement, create a win-win solution, and use decision-making techniques to select the best solution.

Contents:

• Introduction
• Identifying sources and types of problem
• Barriers of problem solving
• Problem analysis and simplification
• Problem solving approaches
• Problem solving model
• Risk analysis
• Critical thinking
• Key success factors
• Types and model of decision making
• Decision making loop
• Six C’s of decision making
• Group decision making
• Financial tools for evaluating alternatives

Duration: 
2 Days

Who Should Attend:

All level of personnel.

Facilitator:

Wayne Lee, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build-up, sales and marketing and after-sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin candidate
• PSMB Certified TTT Trainer
• BEM Graduate Engineer
• MIM Ordinary Member

Methodology:

• Mini-lecture
• Presentations
• Group discussions
• Exercises
• Video
• Games
• Questionnaires
• Debriefing
• Role play workshop

Problem solving & decision making

Time Management is the skill that managing time effectively so that the right time is allocated to the right task. Effective time management allows individuals to assign specific time slots to jobs tasks as per their importance. Time Management refers to making the best use of time as time is always limited, so that increase employee efficiency and productivity.

Learning Outcome:

By the end of the session, all participants will be able to understand and practice time management skill to allocate their time effectively in workplace, thus increase working efficiency and achieve time goal.

Contents:

• Introduction
• Identifying obstacles and time wasters
• Steps of managing time
• 20/80 rule
• Priority matrix
• Time management tools
• Time saving techniques
• Handling Interruptions
• Managing paperwork
• Stress Management

Duration:

1 Day

Who Should Attend:

All level of personnel.

Facilitator:

Wayne Lee, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build-up, sales and marketing and after-sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin candidate
• PSMB Certified TTT Trainer
• BEM Graduate Engineer
• MIM Ordinary Member

Methodology:

• Mini-lecture
• Presentations
• Group discussions
• Exercises
• Video
• Games
• Questionnaires
• Debriefing

Corporate Governance is the framework of rules, relationships, systems and process within and by which authority is exercised and controlled in corporations. It ensures that a company is governed in the best interest of all stakeholders.

Learning Outcome:

By the end of the session, all participants will be able to understand and demonstrate proper corporate governance concept, ethics, investor relationship, risk; so that achieve corporate objectives and protect shareholders interest.

Contents:

• Corporate Governance Overview
• Corporate Transparency and Responsibilities
• Corporate Social Responsibilities
• Corporate Ethics
• Investor Relationship Management
• Ethical & Professional Standards
• Identify & Manage Risk
• Measure Board Effectiveness
• Leadership Governance

Duration:

2 Days

Who Should Attend:

CEO, COO, Investors, Managers, Executives, Professionals and others personnel that find this beneficial.

Facilitator:

Wayne, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various top management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build up, sales and marketing and after sales service. He success to build up millions revenue from zero with new start up and business model. He started career as an engineer and assist the company to find out the source of tester problem, and received appreciation certificate.  After crossover to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. He is highly involving in entrepreneurship, which create the opportunity for employment and assist in economics raising. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. Besides industrial and entrepreneurship, Wayne is actively involved in education and training over the years. After holding MBA (UK), he continuous to present training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. But he will not stop at this point, he continue to upgrade himself by carrying PhD in management research, aim to explore the new area. He is certified Train-The-Trainer by PSMB. His training is focused in both soft skills and technical skills such as General Management, Human Element Management, Business Strategy, Project Management, Sales & Marketing, Consumer Behaviour, Successive Attitude, Green Technology and Electrical Engineering.

Methodology:

• Mini-lecture
• Presentations
• Group discussions
• Exercises
• Video
• Games
• Questionnaires
• Debriefing
• Role play workshop

Leadership is foundation stem from the ability of an individual to establish a following among other individuals or teams. Leadership help themselves to do the right things. It maps out where you need to go to win as a team/ organization; and it is dynamic, exciting, and inspiring. Everyone is leader concept is about aligning all the team members problem solving by thinking they are leader.

Learning Outcome:

By the end of the session, all participants will be able to understand basic leadership skills, everyone is leader building; thus lead and motivate team to achieve team goal.

Contents:

• Introduction
• Company Hierarchy
• Everyone is Leader in Team
• Benefit of Leadership
• Leader Involvement
• Leadership VS Management
• Leadership Approach
• 3 Spheres of Leadership
• Team Leader Role
• Develop Leadership Skill
• Improve Leadership Skill
• Red-Dot Theory
• Leadership Examples

Duration:

2 Days

Who Should Attend:

All level of personnel.

Facilitator:

Wayne, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build up, sales and marketing and after sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin Candidate
• PSMB Certified TTT Trainer
• BEM Graduate Engineer
• MIM Ordinary Member

Methodology:

• Mini lecture
• Presentations
• Discussions
• Case Study
• Video
• Exercises
• Games
• Questionnaires
• Debriefing
• Role play workshop

Teamwork in the organization offers the company and staff the ability to become familiar with each other and learn how to work together. There are several ways in which teamwork is important and vital to success of the company and to the development of each employee. Understanding those important elements will assist in developing company policies geared toward encouraging team growth in the organization.

Learning Outcome:

By the end of the session, all participants will be able to practice teamwork in the organization and cooperate with each employee in daily works by supporting and encouraging them.

Contents:

• Introduction
• Roles in a Team
• Characteristic of Effective Team
• Communication in a Team
• Team Development
• Team Maintenance
• Tips for Team Behavior

Duration:

1 Day

Who Should Attend:

All level of personnel.

Facilitator:

Wayne, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build up, sales and marketing and after sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin Candidate
• PSMB Certified TTT Trainer
• BEM Graduate Engineer
• MIM Ordinary Member

Methodology:

• Mini-lecture
• Presentations
• Discussions
• Video
• Games
• Questionnaires
• Debriefing

Project management is the management function that plan, manage, monitor, review and close the project with resources allocated; to achieve goal in time, quality and cost aspects.

Learning Outcome:

By the end of the session, all participants will be able to implement the project management skill to their project to achieve project goal which produce higher quality, lower cost and shorter time.

Contents:

• Project Management Overview
  •Project Management Life Cycle
  •Leading and coordinating project teams
  •Techniques involve in project planning
  •How to put risk in a project plan
  •Project implementation
  •Project evaluation and cost control method
  •Completing project
• Project Management workshop

Duration:

2 Days

Who Should Attend:

Managers, Executives, Non-Project Managers working in a project environment and Professionals who work with Project Managers. Others personnel that find this beneficial

Facilitator:

Master trainer Stan Lee has over 26 years of industrial, educational and international marketing exposure and experience in various top management positions from established multinational corporations. In his capacities, he has been planning, formulating, leading and implementing marketing initiatives at the strategic level, championing customer care in the hospitality and service sectors and best practice frameworks in manufacturing from a simple 5S’, Six Sigma to TQM specifically for the SMEs’. He has been appointed as a certified professional trainer for the executives’ development programs under the PSMB approved programmes. His area of training also includes Customer Service, Strategic Marketing, and Quality Management. He has also lectured at the established institutes, local colleges and universities for their degrees and postgraduate programs. His research interests are in the Strategic Management and Management of Change fascinates and pushes him to seek key performance tools to assist organizations to perform better and achieve bottom-line results. Stan Lee holds an MBA from the University of Portsmouth, U.K., the Engineering Council, U.K in Materials and Mechanical Engineering, Diploma in Manufacturing in JIT from JAMA (Japan). He is also a Charted Marketer from CIM (UK) and a Cert. IV of the NSW Vocational & Training Accreditations Board (Australia). He has extensive exposure as a practitioner and training particularly in the Asia Pacific Regions continuously adds value by keeping abreast with the latest techniques to the programs being conducted. The ability to translate complex frameworks into simple actionable steps that deliver practical result and a knack of making the session enjoyable and fun at the same time ensures impactful learning (shifting mindset) that makes Stan Lee a sought-after trainer.

Methodology:

• Mini lecture
• Presentations
• Group discussions
• Exercises
• Video
• Games
• Questionnaires
• Debriefing
• Workshop

It is vital that executive/ managers at all levels of an organization have the ability to understand interests and turn them into strategic plan that can be executed. This capability requires both strategic and tactical thinking combined with strong goal-oriented planning. This course empowers those who exercise leadership with knowledge and skill to create goal-oriented plans that guide and align employees in their execution.

Learning Outcome:

By the end of the session, all participants will be able to:

• Develop a broad knowledge and critical understanding of the role of the strategic management function within organization.
• Define and to clarify the concepts of “strategic plans” and “strategy execution”.
• Gain knowledge to be able to appreciate the main methods used to formulate and achieve goal.
• Use acquired knowledge to review organization practice against given theoretical models and provide considered responses to given problems.

Contents:

• Introduction
• Strategic Planning
• Planning Process
• Analysis of Environment
• Strategic Objectives
• Planning Tools
• Develop action plans
• Effective execution
• Corporate governance
• The challenges

Duration:

2 Days

Who Should Attend:

Executive level and above.

Facilitator:

Wayne Lee, has over 15 years of industrial, entrepreneurship and educational exposure and experience in various management positions from established corporations. In his capacities, he has been planning, formulating, leading and implementing entrepreneurship and marketing initiatives at the strategic level, championing new business model, capital build up, sales and marketing and after sales service. He started his career as an engineer and assisted the company to find out the source of tester problem, and received appreciation certificate.  After switched to managerial position of sales and marketing, He managed to build up a new team, formulating new strategy and lead the team to millions sales, which start up from zero. His business and technical strength make him mastering in business consultancy and electrical engineering consultancy services. He is actively involved in education and training over the years by conducting training, talk, lecturing to secondary students, university students and corporate employees. He tends to share and deliver his experience to next generation and corporate employees, because he knows that this would develop them and increase the skill and knowledge. His training is focused in both soft and hard skills.

• B. Eng Electrical & Electronics (Hons)
• Master of Business Admin
• Doctor of Business Admin candidate
• HRDF Certified Trainer
• Board of Engineers Malaysia, Graduate Engineer
• Malaysia Institute of Management, Ordinary Member

Methodology:

• Mini lecture
• Presentations
• Group discussions
• Exercises
• Video
• Games
• Questionnaires
• Debriefing
• Workshop