New Things You Have to Know About ISO 9001:2015

A new version of ISO 9001: 2015 Quality Management Systems – Requirements was established which was the first time included the obligation of organisations to consider the role of organisational knowledge as a resource. This specification will mainly localize knowledge in quality management policies of more than millions certified organisations worldwide (ISO, 2014a) and demand them to systematize consider all phases of the knowledge management cycle. There are also many other organizations which use the ISO 9001 standard to enhance their quality systems but do not seek certification and these, too, will increasingly consider the role of organizational knowledge.

Benefits of ISO 9001: 2015 –

• Enhance cost efficiency
• Increase credibility and competitiveness
• Reduce costs and shorter cycles through effective use of resources
• Enhance customer satisfaction and improved customer loyalty to retain customers
• Increase revenue and market share through flexible and immediate responses to market opportunities
• Integration and alignment of internal processes which will lead to increased productivity and performance
• Consistency in the delivery of product or service
• Strengthen communication, planning and administration processes

ISO 9001:2015 PUTS MORE FOCUS ON INPUT AND OUTPUT

ISO 9001:2015 places more emphasis on measuring and properly evaluating the inputs and outputs of the process. We must closely monitor which products, information and specifications are involved in the production process based on ISO 9001:2015. We must also make sure that good products are produced during the production process.

DIFFERENT TERMINOLOGY IN ISO 9001:2008 AND ISO 9001:2015

The following table is a brief summary of a number of important changes to the terminology compared with ISO 9001:2008.